This cast describes how to give feedback about your employees’ attire.
Mark once was asked to adjudicate a discussion between two managers (one new, one experienced). The issue? “Should a manager give feedback about the clothes an employee is wearing?”
Mark sided with the manager who said no, you shouldn’t.
If you’re surprised, listen in!

In this cast, we share the First Rule For New Managers: the most important recommendation for someone taking over a team.
We have been asked hundreds of times for guidance on what to do as a new manager, and we’re finally ready to start rolling out this series of casts. This first cast will probably [...]

This cast explains our rationale for why Delegation is the 4th Member of our Management Trinity.
Ah, the FOURTH member of the Trinity. We did this for two reasons – one, to make it easier to remember. Two, because you simply cannot grow an organization profitably without Delegation. You can grow the profitability of [...]

This cast describes the role of Coaching in the Management Trinity, and makes a KEY recommendation regarding development of directs and performance management.
This week, we cover the Coaching Model’s inclusion in the Management Trinity. It’s BY FAR the least used of the Trinity. That’s too bad, because it only takes 5 minutes a [...]

This show describes the The Feedback Model’s inclusion in the Management Trinity.
We continue here our recent theme of revisiting the high level rationale and actions involved in the Management Trinity. In our discussion of feedback, we talk about the basics, of course: What the Feedback Model gives the effective manager, and how the effective [...]