On today’s cast, we complete our discussion on coaching directs on interpersonal skills.
Of course, if you haven’t listened to last week’s cast, you may want to start there.

This cast tells you how to begin a process of coaching a direct on interpersonal skills.
Soft Skills!
How many times have you heard, “hired for technical skills, fired for (lack of) people skills”? It may be common wisdom (an oxymoron if there ever was one), but it’s still true. The path to greater success [...]

We’ve been asked a number of times recently for more information about the Effective Manager Conference we’re holding in San Francisco, July 22 - 23. Although we used to put out a special cast each time we hosted a conference, we haven’t done that of late.
So, for those who asked, here you go. [...]

In this cast, we finish our conversation on how to manage effectively in a Matrix Organization.
By now, you know why matrix organizations exist (and why we don’t like them). In today’s cast, we talk about what you DO to be effective in matrix organizations.

September 9-10, 2008 – Hilton Palacio Del Rio Hotel, San Antonio, TX
“Communication is What The Listener Does”
- Peter Drucker
We are pleased to announced our first ever Effective Communications Conference!
Communication is so critical to every manager, and yet so few seem to do it well. Join us in San Antonio to learn how to be [...]

This cast describes how to manage effectively in a Matrix Organization. (Not that we recommend it )
We’ve finally succumbed to the steady drumbeat of requests for “The Manager Tools Way” of dealing with how to survive and thrive in a matrix organization. A couple of years ago, Mark said he’d never [...]

This cast describes how to create a simple behavioral interview question.
We believe that behavioral interviewing is the best systemic form of interviewing evaluation a manager can use. There’s nothing that even comes CLOSE. Sure, there are those who think testing is important, and we don’t disagree. But we also think that a [...]